{"id":436,"date":"2024-12-24T23:44:11","date_gmt":"2024-12-24T23:44:11","guid":{"rendered":"https:\/\/ibo-player.online\/?page_id=436"},"modified":"2024-12-24T23:46:58","modified_gmt":"2024-12-24T23:46:58","slug":"directive-sur-les-remboursements","status":"publish","type":"page","link":"https:\/\/ibo-player.online\/fr\/directive-sur-les-remboursements\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"436\" class=\"elementor elementor-436\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afc4500 e-flex e-con-boxed e-con e-parent\" data-id=\"afc4500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e8d34c elementor-widget elementor-widget-heading\" data-id=\"9e8d34c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00fcckerstattungsrichtlinie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6612d10 elementor-widget elementor-widget-text-editor\" data-id=\"6612d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>1. Allgemeine Bedingungen<\/strong><\/h3><p>Bei <strong>ibo-player.online<\/strong> ist Kundenzufriedenheit unser oberstes Ziel. Diese R\u00fcckerstattungsrichtlinie erkl\u00e4rt die Bedingungen und den Prozess f\u00fcr R\u00fcckerstattungsanfragen. Indem Sie unsere Dienste nutzen, akzeptieren Sie diese Richtlinie.<\/p><hr \/><h3><strong>2. Anspruch auf R\u00fcckerstattung<\/strong><\/h3><p>Eine R\u00fcckerstattung ist nur unter folgenden Bedingungen m\u00f6glich:<\/p><ul><li>Der Service wurde nicht wie beschrieben bereitgestellt.<\/li><li>Technische Probleme, die nicht behoben werden konnten, haben die Nutzung des Dienstes unm\u00f6glich gemacht.<\/li><li>Die R\u00fcckerstattungsanfrage wird innerhalb von <strong>7 Tagen<\/strong> nach dem Kaufdatum gestellt.<\/li><\/ul><hr \/><h3><strong>3. Keine R\u00fcckerstattung m\u00f6glich<\/strong><\/h3><p>In folgenden F\u00e4llen ist keine R\u00fcckerstattung m\u00f6glich:<\/p><ul><li>Sie haben die Dienste erfolgreich genutzt (z. B. Playlist hochgeladen und Inhalte abgespielt).<\/li><li>Probleme, die auf falsche Eingabe von Informationen (z. B. falsche Playlist oder MAC-Adresse) durch den Kunden zur\u00fcckzuf\u00fchren sind.<\/li><li>\u00c4nderungen in Ihrer Netzwerkkonfiguration oder Ger\u00e4ten, die au\u00dferhalb unserer Kontrolle liegen.<\/li><li>Wenn die R\u00fcckerstattungsfrist von <strong>7 Tagen<\/strong> \u00fcberschritten wurde.<\/li><\/ul><hr \/><h3><strong>4. R\u00fcckerstattungsprozess<\/strong><\/h3><p>Wenn Sie der Meinung sind, dass Sie Anspruch auf eine R\u00fcckerstattung haben, befolgen Sie bitte diese Schritte:<\/p><ol><li>Kontaktieren Sie unseren Support \u00fcber [E-Mail-Adresse einf\u00fcgen] und geben Sie folgende Informationen an:<ul><li>Ihren Namen.<\/li><li>Ihre Bestellnummer.<\/li><li>Eine Beschreibung des Problems.<\/li><\/ul><\/li><li>Unser Team wird Ihre Anfrage pr\u00fcfen und Ihnen innerhalb von <strong>3-5 Werktagen<\/strong> eine R\u00fcckmeldung geben.<\/li><li>Wenn Ihre Anfrage genehmigt wird, erfolgt die R\u00fcckerstattung auf das urspr\u00fcngliche Zahlungsmittel innerhalb von <strong>7-10 Werktagen<\/strong>.<\/li><\/ol><hr \/><h3><strong>5. Kontakt<\/strong><\/h3><p>F\u00fcr R\u00fcckerstattungsanfragen oder weitere Informationen k\u00f6nnen Sie uns unter (kontakt@ibo-player.online) kontaktieren.<\/p><hr \/><h3><strong>6. \u00c4nderungen der R\u00fcckerstattungsrichtlinie<\/strong><\/h3><p>Wir behalten uns das Recht vor, diese Richtlinie jederzeit zu \u00e4ndern. \u00c4nderungen werden auf unserer Website ver\u00f6ffentlicht und treten sofort in Kraft.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>R\u00fcckerstattungsrichtlinie 1. Allgemeine Bedingungen Bei ibo-player.online ist Kundenzufriedenheit unser oberstes Ziel. Diese R\u00fcckerstattungsrichtlinie erkl\u00e4rt die Bedingungen und den Prozess f\u00fcr [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-436","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/pages\/436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/comments?post=436"}],"version-history":[{"count":4,"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/pages\/436\/revisions"}],"predecessor-version":[{"id":446,"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/pages\/436\/revisions\/446"}],"wp:attachment":[{"href":"https:\/\/ibo-player.online\/fr\/wp-json\/wp\/v2\/media?parent=436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}